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If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.We will process and protect the information you provide to us in accordance with your privacy choices and the Terms of Use.For any complaints and enquiries you may contact us here.

Please read these General Terms and Conditions carefully before visiting the Website and creating an Account. V.): private company with limited liability, with its registered office and principal place of business at E-Commerce Park Vredenberg, Unit 23, Willemstad, Curaçao. 1.3 Website: a medium for presenting information via the Internet, specifically the Website with the domain name We are a member of the Online Dating Association (ODA) which was set up to ensure high standards of behaviour by dating service providers serving the UK.The ODA Code of Practice is binding on members of the Association.The ODA monitors enquiry and complaint levels and the issues complained about.It can intervene if it sees worrying trends or serious matters of concern. A link to our customer service arrangements is provided here.

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